Privacy policy

Protecting your privacy is important to us. This privacy policy explains how (Discount Kitchen & Bath Cabinets Ltd. Hereinafter “DKBC”) collects, uses, and discloses the personal information you may provide while using www.dkbc.ca or www.DiscountKitchenBathCabinets.com, through online contact forms, electronic publications, newsletters, and all other electronic communications. Any personal information you provide to us will be treated with care, and subject to this policy, will not be used or disclosed in ways to which you have not consented or which are not otherwise permitted or required by law.

Please be sure to read this policy before submitting your personal information to us. By submitting your personal information to us, you signify your consent to our collection, use, and disclosure of your personal information in accordance with this policy, as amended from time to time. If you do not agree with this policy, please do not submit your personal information to us.

Information collected automatically

Non-identifiable information – Like many other websites, DKBC.ca may automatically collect certain non-identifiable information regarding website users, such as the IP (Internet Protocol) address of your computer, the IP address of your ISP (Internet Service Provider), the date and time you access the website, the Internet address of the website from which you linked directly to the website, the operating system you are using, the sections and pages of the website you visit, and the materials you post to, share or download from the website. This non-identifiable information is used for website and system administration purposes, for statistical purposes and to improve the website. Your non-identifiable information may be disclosed to third parties (including current and prospective business partners and advertisers) and permanently archived for future use.

Cookies – The website may use cookies, a technology that installs information on a website user’s computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website and allow us to provide you with more personalized content. Most browsers are set to automatically accept cookies. If you do not wish us to accept cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain features or areas of the website.

Personal information you provide to DKBC

Collection of your personal information – You may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, credit card information, user identification and password) for a variety of specific purposes during your use of the website or via electronic communications. If you choose not to provide the personal information requested, you may not be able to access certain features or areas of the website, and/or DKBC may not be able to communicate with you, or process your request or order.

Use of your personal information – DKBC may use your personal information for the following purposes: (i) to contact and correspond with you, to respond to your inquiries, and/or to provide you with information regarding products, services and events, which may be of interest to you, (ii) to process your online or in-store order for DKBC products and/or services, (iii) to open and maintain an online DKBC account, (iv) to process your credit card application, and (v) as otherwise permitted by law. Generally, DKBC will consider the fact that you have voluntarily provided DKBC with contact information to signify your consent for DKBC to use your contact information for the purpose of tracking our communications with you, and providing you with information about DKBC, its products and services, and other matters, which we think may be of interest or use to you. At any time you may ask DKBC to stop sending you such information by sending an email to DKBCsales@dkbc.ca.

Disclosure of your personal information – DKBC may disclose your personal information in the following circumstances:

  • Disclosure to service providers: In order to process orders and transactions, DKBC must disclose some of your personal information to certain service providers, including, without limitation, your credit card issuer, the product handler and the delivery service;
  • Disclosure to government and law enforcement and legal disclosure: DKBC may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where DKBC has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to DKBC’s legal counsel;
  • Disclosure where permitted or required by Law: DKBC may also disclose your personal information as otherwise permitted or required by law.

Storing and securing your information – DKBC may store and process your personal information at our offices. Only DKBC employees and service providers with proper authorization will have access to your personal information, and only to the extent necessary to achieve the purposes described in this policy.

Additional information

Other websites – The website may contain links to other websites or internet resources. When you click on one of those links, you are contacting a third party website or internet resource that may collect information about you voluntarily or through cookies or other technologies. DKBC has no responsibility over those third party websites or internet resources or their collection, use and disclosure of your personal information. We encourage you to read the privacy policy of the third party website you visit. When you follow a link and leave the website, you do so at your own risk.

Website terms and conditions of use – The terms and conditions governing your use of the website contain important provisions disclaiming and excluding the liability of DKBC and others regarding your use of the website determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the website. Each of those provisions also applies to any disputes that may arise in relation to this policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this policy.

Privacy policy changes – This policy may be changed in DKBC’s sole discretion and without any prior notice or liability to you or any other person. The collection, use, and disclosure of your personal information by DKBC will be governed by the version of this policy in effect at that time. New versions of this policy will be posted here.