Please be sure to read this policy before submitting your personal information to us. By submitting your personal information to us, you signify your consent to our collection, use, and disclosure of your personal information in accordance with this policy, as amended from time to time. If you do not agree with this policy, please do not submit your personal information to us.
Information collected automatically
Non-identifiable information – Like many other websites, DKBC.ca may automatically collect certain non-identifiable information regarding website users, such as the IP (Internet Protocol) address of your computer, the IP address of your ISP (Internet Service Provider), the date and time you access the website, the Internet address of the website from which you linked directly to the website, the operating system you are using, the sections and pages of the website you visit, and the materials you post to, share or download from the website. This non-identifiable information is used for website and system administration purposes, for statistical purposes and to improve the website. Your non-identifiable information may be disclosed to third parties (including current and prospective business partners and advertisers) and permanently archived for future use.
Personal information you provide to DKBC
Collection of your personal information – You may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, credit card information, user identification and password) for a variety of specific purposes during your use of the website or via electronic communications. If you choose not to provide the personal information requested, you may not be able to access certain features or areas of the website, and/or DKBC may not be able to communicate with you, or process your request or order.
Use of your personal information – DKBC may use your personal information for the following purposes: (i) to contact and correspond with you, to respond to your inquiries, and/or to provide you with information regarding products, services and events, which may be of interest to you, (ii) to process your online or in-store order for DKBC products and/or services, (iii) to open and maintain an online DKBC account, (iv) to process your credit card application, and (v) as otherwise permitted by law. Generally, DKBC will consider the fact that you have voluntarily provided DKBC with contact information to signify your consent for DKBC to use your contact information for the purpose of tracking our communications with you, and providing you with information about DKBC, its products and services, and other matters, which we think may be of interest or use to you. At any time you may ask DKBC to stop sending you such information by sending an email to DKBCsales@dkbc.ca.
Disclosure of your personal information – DKBC may disclose your personal information in the following circumstances:
- Disclosure to service providers: In order to process orders and transactions, DKBC must disclose some of your personal information to certain service providers, including, without limitation, your credit card issuer, the product handler and the delivery service;
- Disclosure to government and law enforcement and legal disclosure: DKBC may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where DKBC has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to DKBC’s legal counsel;
- Disclosure where permitted or required by Law: DKBC may also disclose your personal information as otherwise permitted or required by law.
Storing and securing your information – DKBC may store and process your personal information at our offices. Only DKBC employees and service providers with proper authorization will have access to your personal information, and only to the extent necessary to achieve the purposes described in this policy.
Website terms and conditions of use – The terms and conditions governing your use of the website contain important provisions disclaiming and excluding the liability of DKBC and others regarding your use of the website determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the website. Each of those provisions also applies to any disputes that may arise in relation to this policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this policy.